Lively.
/ 00 - FAQ

Questions,
answered.

/ Before you book

The things guests ask most, collected in one place. If anything here is unclear, our concierge team is a message away.

Is there on-site parking available?

Most of our properties offer on-site parking. However, to be certain, we recommend checking with our staff regarding parking facilities for your chosen property.

Can special requests (like early check-in or late check-out) be accommodated?

We always strive to be as flexible as possible. While we do accommodate such requests when feasible, please understand that same-day changeovers can sometimes present logistical challenges.

Are there laundry facilities available in Lively Properties?

Yes, all our properties are equipped with laundry facilities to make your stay convenient.

Are there any local attractions or activities Lively can recommend?

Certainly! All our guests are provided with a digital guidebook, packed with our top recommendations for dining, drinking, and activities in the vicinity.

Are there grocery stores or restaurants nearby?

Absolutely. Our properties are strategically located in key holiday destinations, ensuring you have a variety of excellent dining and grocery options right at your doorstep.

Does Lively offer any loyalty or referral programs for repeat guests or referrals?

Yes, we value our returning guests! Repeat visitors are entitled to exclusive discounts.

What can I expect to be supplied during my stay at Lively Properties?

All our holiday rental properties are designed to offer a comfortable, home-away-from-home experience. Every property is fully equipped with most daily essentials. For your convenience, beds are prepared with fresh linens, and we provide towels for your use. Do remember to pack beach towels if you plan on visiting the shore.

How does Lively handle emergencies or issues during the stay?

Our guests' comfort and satisfaction are paramount. We are always on call and dedicated to addressing and resolving any issues immediately.

How much can I save by booking directly through Lively Properties instead of platforms like Airbnb?

Booking directly through our official website offers a more cost-effective rate than Airbnb and other third-party platforms. Experience significant savings and the best rates when you choose direct booking with Lively Properties.

Is complimentary Wi-Fi available in the properties?

Absolutely! All our properties feature reliable, complimentary broadband Wi-Fi to keep you connected throughout your stay.

Are toiletries provided in Lively Properties accommodations?

Yes, to enhance your stay, we provide essentials like soap, shampoo, and shower wash. For extended stays, we recommend guests bring additional personal care items.

Can I access Netflix during my stay?

Certainly! Every property under Lively Properties is equipped with Netflix and other streaming services for guests to enjoy unlimited, complimentary viewing.

Is it possible to bring pets to Lively Properties accommodations?

We understand the importance of traveling with your furry companions. While some of our properties are pet-friendly, please reach out to us about your specific property choice to confirm its pet policy.

What are the payment terms for booking a Lively Properties holiday rental?

For an easy booking process, we only require a 25% deposit of the total booking upon confirmation. The balance, which is 75%, is due 30 days prior to your check-in date.

Is there a minimum stay requirements?

Yes, there is a 2-night minimum stay requirement, especially during peak seasons.

Are Lively Properties child-friendly? Are cribs or high chairs provided?

Absolutely! All our properties are child-friendly. Many of our accommodations provide porta cots and high chairs. Please check with our staff when booking to ensure your specific needs are met.

How is the security?

Guest safety is our priority. The majority of our properties are equipped with a security camera at the entrance and a noise alarm system to ensure the serenity of the neighbourhood remains undisturbed.

/ Still curious?

Talk to a concierge.